The 10.7 De-Support Focus Group is a a sub-committee of the Upgrade SIG. New information about the 10.7 de-support is posted on this 10.7 De-Support Focus Group webpage.
If you would like to be added to the group's mail list, please contact desupport@solutionbeacon.com. For more information about Oracle and OAUG and the group, please contact Gary Concannon of the OAUG Customer Support Council at concan@sandia.gov.
Oracle has announced that they have extended support of 10.7 through June 30, 2004. They have stated that the extended support does not include "error correction support". What does this mean? Error Correction Support means that Oracle WILL NOT support further bug fixes or errors found with Release 10.7 after 6/30/2003. Extended support means that Oracle WILL log TARs, provide assistance and bug fixes for known errors but will not develop any new fixes. Also, MetaLink access to customers in good standing for 10.7 topics will still be available.
From MetaLink:
"E-Business Suite (Oracle Applications) 10.7 customers will continue to receive patches for P1 and P2 bugs until 30-JUN-2003. There will be no maintenance releases and no new operating system or database certifications." ECS Support will end 6/30/03.
For more Desupport FAQs check out:
Q&A on R10.7 Documents/Patches After 06/30/2004
Extended Support Available FAQ
Oracle's MetaLink Document 226571.1
After polling the OAUG lists, we have responses from three companies that provide Release 10.7 support:
AppShop - www.appshop.com
Colibril - www.colibrilimited.com
Solution Beacon - www.solutionbeacon.com
Please contact them directly for assistance.
|
